Apparel Nearly here!
over 6 years ago
– Tue, May 29, 2018 at 11:45:57 PM
Hello, everyone!
I hope you are all doing well! Apparel is nearly here. I am SO sorry for the delay! You are all amazing! Once everything arrives, I will fulfill the remaining orders immediately. I cannot apologize enough for the hiccups from my fulfillment center. I didn't account that they were going to have so much order issues (missing items were common). Although I am relieved they corrected those mistakes, it still caused issues. If I am to create another Kickstarter, I will be sure to do a lot of research and get in touch with other creators to see what fulfillment centers they trust.
Thank you all again! Once the big shipment comes, I will post an update here! :) Let me know if you would like me to split your rewards too! Want your plush now while waiting for the apparel to arrive to ship later? I can do that! Email and/or comment below. I will pick up the extra shipping fees for all the issues.
Thank you so much!
anxiety fox update!
over 6 years ago
– Sat, Apr 07, 2018 at 12:09:18 PM
Hello, everyone!
Thank you all for the continued support! I love all the photos and stories and you are all amazing!
A few of you still haven’t received backer rewards yet! I had issues with my fulfillment center and I had to get all of my stock to me and figure out where it would go. I upgraded my storage unit to fit the massive shipment! Ah! The good news is that all stock is finally with me! I am going to fulfill the few straggler orders myself and get them all out this month. Thank you for your patience! Having a fulfillment center was a learning experience so I am going to be more picky next time.
Have issue with you order? Need it tracked? Missing items? Please get in touch! You can either message via Kickstarter or email at [email protected] and I will get to you as soon as possible.
Thank you all again and thanks for being soooo amazing and I dealt with fulfillment center issues! I couldn’t ask for better backers!
Missing Items? + Apparel
almost 7 years ago
– Thu, Dec 14, 2017 at 07:34:05 PM
Hello!
If you are missing any items from your pledge, I wanted to apologize for the inconvenience! Make That Thing is committed to ensure all your rewards come in time!
SO!
Are you missing items? Are you dealing with custom issues?
Please email Make That Thing at [email protected] with your full name, pledge email, and what the issue is! :)
All apparel goods are currently in production! Once done, I will post another update!
Backordered apparel + Want to order KS exclusive hoodie?
almost 7 years ago
– Mon, Nov 13, 2017 at 10:42:03 PM
Hello hello!
Due to shipping complications, some of you received a slip stating that your shirt or hoodie is on back order. Do not worry! I will correct this and order all the backordered items immediately. Once they arrive, my fulfillment center will ship out your missing items. Thank you so much for your patience!
Want to order the KS exclusivehoodies/ shirts?
GOOD NEWS! I opened up pre-orders again via Backer Kit! You can order here:
https://anxietyfox.backerkit.com/hosted_preorders
Hoodies and shirts come in both black and white!
You can add plush to the order too! :)
Please allow 2-3 weeks for delivery.
99% of Orders Out + APPAREL! + Ways to help with mug crisis!
almost 7 years ago
– Sat, Nov 11, 2017 at 07:50:57 PM
Good news! 99% of all orders are out! These orders are the ones that completed their Backer kit surveys! MakeThatThing should have sent all of you a tracking number! :) Please allow a couple of weeks for your package to arrive. If you haven't received a tracking, please double check that you have submitted your Backer Kit survey! About 40 of you haven't completed one yet and I am currently trying to get in touch with you! :)
Lost your Backer Kit Survey?
No worries! It happens! All you need to do is follow the link below and enter the email you used to back Anxiety Fox with!
https://anxietyfox.backerkit.com/
Received your order and found some issues?
We apologize greatly! Please email MakeThatThing at [email protected] with your the full name and email you've pledged with and they will ship your replacement ASAP! MakeThatThing handles 100% of the shipping and handling for me! Please use "Anxiety Fox: Order Issue" as your email Subject! NOTE! Please do not email them if you haven't received your order yet! Please email me for that. If you have issues with your RECEIVED order, please email them so they can take care of any missing pieces! :)
APPAREL!
If you are interested in Anxiety Fox Apparel, WeLoveFine is now carrying many amazing apparel! You can choose from shirts, sweaters, bags, and more!
https://www.forfansbyfans.com/fandom/fandom-anxietyfox.html
Ways to help with mug crisis!
Due to PayPal not siding with me on the broken mug crisis, it resulted in $3000 being stolen from the mug company. This is devastating since it resulted me wanting to frantically make it up to you amazing backers by spending close to $1000 out of pocket to send backers with mugs unique replacement pin sets. I cannot thank you all enough for helping me reach the mug stretch goal and I didn't want you all to not be rewarded for it! That means I was $4000 short for paying shipping fees for all Kickstarter orders. Don't worry, all orders did and will go out regardless, but I am in a bit of a pickle!
How can you help?
You are in no way obligated to help if you are not in the position to do so! If you want to show your support, my shop has been reopened! You can order the Large Plush and Small Plush! Share with family or friends who wants a plush of their own! :) The gold "It Will be Okay" and replacement pin sets are currently being counted to see what is left to be sold in the store.
http://naomiromero.storenvy.com
If you prefer prefer to donate a few dollars, you can do so with my PayPal me link below.
https://www.paypal.me/naomiromeroart
Again! You are in NO WAY obligated to help so do not feel pressured to if you are not in the position to do so! I cannot thank you all enough for your amazing support on this project! It means so much!
